Polln — Mobile-First Medicinal Cannabis Telehealth Australia (2026)

Polln is an Australian medicinal cannabis telehealth platform built around the mobile experience — offering fast GP consultations via app, seamless TGA application processing, and pharmacy integration from a smartphone. For patients who manage their healthcare through their phone, Polln’s app-first approach offers a more streamlined experience than browser-based or phone call services.

What makes Polln different

While many Australian cannabis telehealth services operate through web browsers and phone calls, Polln was designed from the start as a mobile-native experience. The platform’s architecture prioritises:

• App-based consultations: Smooth in-app video calls with prescribing GPs
• In-app prescription management: Track your approvals, refill status and upcoming appointments within the app
• Fast appointment booking: Typically within 24–48 hours of signing up
• Integrated pharmacy connection: Direct pharmacy referral from within the platform
• Push notification updates: Real-time status updates on your TGA application and prescription

The Polln consultation process

Step 1: Download the Polln app and complete your medical profile — health history, current medications, condition and treatment history.

Step 2: Book a video consultation with a Polln-affiliated TGA-authorised GP. Appointments are typically available within 24–48 hours.

Step 3: Complete your 20–30 minute video consultation on the app. The GP reviews your profile and determines whether cannabis treatment is appropriate.

Step 4: If approved, Polln processes your TGA SAS-B application immediately. Approval typically arrives within 24–72 hours.

Step 5: Your prescription is issued and you choose a dispensing pharmacy. Polln integrates with major Australian cannabis pharmacy networks.

Step 6: Ongoing follow-up appointments (typically every 3 months) are managed through the app.

Conditions Polln GPs commonly treat

Polln’s affiliated TGA-authorised GPs prescribe within the national SAS-B framework for:

• Chronic pain (dominant indication)
• Anxiety and PTSD
• Insomnia and sleep disorders
• Cancer and palliative care symptoms
• Multiple sclerosis
• Inflammatory conditions
• Fibromyalgia
• Endometriosis

Cost structure

• Initial GP consultation: $50–$149
• Follow-up consultations: $30–$80 (typically every 3 months)
• TGA application processing: included in consultation
• Pharmacy costs: separate (flower $10–18/g, oils $70–200/bottle)

Who Polln suits

• Mobile-forward patients who prefer managing their healthcare via app
• Tech-comfortable patients of any age
• Patients in regional or remote areas where internet connectivity via mobile is more reliable than fixed broadband
• Patients who want real-time status updates on their prescription without having to call or email

Polln vs other Australian telehealth services

Australia’s telehealth cannabis market includes Alternaleaf (Montu), Polln, Tetra Health, Releaf Medical, CanView and others. Key differences:

Feature	Polln	Alternaleaf/Montu
Primary interface	Mobile app	Web/browser + phone
Integration	App-native prescription management	Integrated with CanView pharmacy
Scale	Independent	Australia’s largest cannabis group
Appointment speed	24–48 hours	24–48 hours

The right service depends on your device preference and what matters to you in the patient experience. Both provide equivalent clinical care under the same TGA framework.

Frequently asked questions — Polln

Do I need to use the app, or can I access Polln via browser?
Polln is designed around the mobile app experience. While some functions may be accessible via web browser, the full service is optimised for the app.

Is Polln available in all Australian states?
Yes — Polln serves patients across all Australian states and territories.

Can I use any pharmacy with a Polln prescription?
Yes — Polln can direct your prescription to any registered Australian pharmacy. The platform integrates with multiple cannabis pharmacy partners.

How do I transfer to Polln from another prescriber?
Register on the Polln app, then book an initial consultation where you provide your cannabis treatment history. Polln GPs can review your history and continue your treatment. Your TGA prescription history transfers with you.